Theoretical Exploration of Business Processes in Insurance with Focus on Universal Principles and Unique Aspects. Innovative: International Multidisciplinary Journal of Applied Technology (2995-486X), [S. l.], v. 2, n. 7, p. 197–205, 2024. Disponível em: https://multijournals.org/index.php/innovative/article/view/1986. Acesso em: 13 jan. 2026.