DIGITALIZATION OF SOCIAL TECHNOLOGIES IN IMPROVING THE EFFICIENCY OF THE SERVICE SECTOR: PROS AND CONS

Authors

  • MIRZAEVA SHIRIN NODIROVNA Independent researcher, Assistant-teacher of The Department of Real economics, At the Samarkand institute of economics and service, Uzbekistan Author
  • USMONOV GOLIBJON ILKHOMJON UGLI "Economy (by industries and sectors)" student studying in the specialty At the Samarkand Institute of Economics and Service, Uzbekistan Author
  • ORTIQOV FARMONBOY RAXMON UGLI "Economy (by industries and sectors)" student studying in the specialty At the Samarkand Institute of Economics and Service, Uzbekistan Author
  • MEXRIDDINOV FAHRIDDIN ASQAR UGLI "Economy (by industries and sectors)" student studying in the specialty At the Samarkand Institute of Economics and Service, Uzbekistan Author

DOI:

https://doi.org/10.5281/

Keywords:

Functioning, automation

Abstract

Social technologies play an important role in improving the efficiency of the service sector. By analyzing and applying various social platforms, analytics and communication tools, companies and organizations can improve the quality of service, optimize customer experience management processes, and increase customer satisfaction. Using social technologies, it is possible to create more personalized services, improve customer interaction, increase the speed of responding to requests and feedback, which ultimately contributes to business growth and competitiveness in the market.

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Published

2024-06-05

Issue

Vol. 2 No. 6 (2024): Excellencia: International Multi-disciplinary Journal of Education

Section

Articles

How to Cite

MIRZAEVA SHIRIN NODIROVNA, USMONOV GOLIBJON ILKHOMJON UGLI, ORTIQOV FARMONBOY RAXMON UGLI, & MEXRIDDINOV FAHRIDDIN ASQAR UGLI. (2024). DIGITALIZATION OF SOCIAL TECHNOLOGIES IN IMPROVING THE EFFICIENCY OF THE SERVICE SECTOR: PROS AND CONS. Excellencia: International Multi-Disciplinary Journal of Education (2994-9521), 2(6), 238-247. https://doi.org/10.5281/