Information Technology in the Digital Age: Challenges and Opportunities

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Wijdan Noaman Marzoog Al-Mukhtar

Abstract

This study aims to discuss the current and future functions and issues of Information Technology (IT) within the emerging environment, with emphasis on the application in healthcare, education, and business. In the present analysis, the paper presents progress and steady issues, including cybersecurity threats and digital divide, while stressing further evolution in learning and training contexts. As a quantitative research study, self-administered Likert scale questionnaires were used to obtain primary data from professional personnel across various industries, and the data obtained were analyzed using SPSS to develop empirical conclusions about patterns and relationships between IT perception and selected demographic characteristics. The findings suggest that IT has only a moderate positive effect on organizational productivity and decision making but only a few sub-sectors perceive IT as useful. New challenges, such as cybersecurity considerations and rapidly evolving technology, arise as factors that do not have a positive correlation with productivity but require special approaches. The discussion section for the proposal calls for the development of an IT plan for each sector to address the issues and maximize the impact of Information technology in the practices of the business world. This research helps to reveal the scope of IT in the contemporary organization and underline the necessity of effective management to enhance the opportunities and minimize the threats of IT exploitation.

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Information Technology in the Digital Age: Challenges and Opportunities. (2024). Innovative: International Multidisciplinary Journal of Applied Technology (2995-486X), 2(10), 9-18. https://multijournals.org/index.php/innovative/article/view/2340

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